Description
Job Summary:
The professional will oversee and organize internal processes, lead teams, manage materials, monitor operational information, and ensure standards of organization and customer service.
Key Highlights:
1. Retail operations focused on variety and convenience
2. Team coordination and supervision in commercial environments
3. Customer experience focus and process organization
We operate in retail with a proposition centered on variety, organization, and convenience. Our stores offer products from various categories, carefully selected to meet consumer needs in a practical, functional, and pleasant environment.
Responsibilities and Duties:
* Oversee and organize internal unit processes, ensuring smooth daily routines;
* Guide and support the team, ensuring alignment with operational guidelines;
* Manage materials, including entries and exits, as well as periodic audits;
* Monitor operational information and performance metrics to support decision-making;
* Maintain internal standards for organization and presentation of the store environment;
* Supervise administrative procedures related to opening, closing, and financial transactions;
* Contribute to delivering an appropriate customer experience, emphasizing quality, clarity, and positive relationships.
Requirements and Qualifications:
* Minimum high school education; additional training is considered a plus;
* Prior experience in team coordination or supervision roles;
* Experience in commercial environments or public-facing customer service operations;
* Ability to lead people, organize tasks, and handle daily negotiations;
* Familiarity with control routines, performance tracking, and process organization;
* Proficiency in using digital tools and internal systems.
Additional Information:
* Medical assistance;
* Pharmacy benefits;
* Discounts at educational institutions;
* Dental assistance;
* Meal allowance;
* Transportation allowance;
* Sesc benefits.
* TotalPass
Employment Type: Full-time CLT
Compensation: R$3\.207,82 per month
Work Location: On-site