Project Coordinator I

Description

Job Summary: The Project Coordinator will be responsible for leading and developing teams, managing projects from inception to completion, and ensuring customer satisfaction and financial success. Key Highlights: 1. Leadership and team development 2. End-to-end project management (schedule, cost, scope) 3. Focus on performance, results, and customer satisfaction Description: If you are passionate about management, enjoy challenges, and want to lead impactful projects, this opportunity is for you! We are seeking a Project Coordinator who will ensure the delivery of services contracted by our customers, monitoring schedules, quality, and outcomes. Here, you will lead, mobilize, and develop your team, ensuring efficient project execution, customer satisfaction, and achievement of TOTVS’s financial goals. Responsibilities and Duties * Lead meetings and ensure transparency in project management, keeping all stakeholders aligned; * Act as the owner of projects and services, strengthening interdepartmental relationships and driving continuous process improvements; * Manage services comprehensively—schedule, cost, and scope—to ensure accurate and sustainable deliveries; * Manage project revenues, costs, and risks, always focusing on performance and results; * Collaborate with the commercial team to identify opportunities and support strategic negotiations; * Maintain a consultative and commercial mindset, presenting new solutions and ensuring continuous revenue generation with customers; * Monitor productivity indicators, NPS, and margin to ensure goal attainment and customer satisfaction; * Master the TOTVS Implementation Methodology, ensuring high-quality deliveries and complete project documentation; * Lead, develop, and retain the team, providing continuous feedback and fostering team growth; * Support partner hiring and management, adhering to current channel policies; * Serve as guardian of organizational climate, inspiring the team and connecting people to TOTVS’s strategy. Requirements and Qualifications * Completed undergraduate degree, with postgraduate studies, specialization, or MBA preferably in the business area in which you operate; * Solid knowledge of the relevant industry segment; * Advanced proficiency in Microsoft Office Suite and Google Workspace; * Advanced experience with MS Project; * Knowledge of PMI methodologies; * Ability to classify and prioritize demands using the GUT matrix (Gravity, Urgency, Trend); * Understanding of tactical departmental indicators to ensure strategic analysis and data-driven decisions. 2511120202181861843