Performance Improvement Manager

Description

We are more than a machine — we are people who transform and **create infinite possibilities.** We work to **simplify and accelerate businesses for everyone**, offering intelligent financial solutions. Here, we invest in **technology**, foster **development**, and drive **innovation** to forge new possible paths and generate positive impact worldwide. At Cielo, we work with **autonomy** to write our own journey, **freedom** to be who we truly are, and the opportunity to **make things happen**. We are a team that **dreams collectively**, delivering a comprehensive experience while focusing on the physical and mental well-being of our 7,000+ employees and their families. We believe in **inclusion and welcoming** all people, honoring their uniqueness and diversity of life experiences. Let’s achieve your dreams together! **Responsibilities and Duties** ----------------------------------- **There’s a place for you in this purpose:** * Lead Cielo’s Performance Improvement arm, identifying opportunities to enhance company results; * Develop projections of market and business evolution scenarios; * Identify impacts on Cielo’s strategy and engage various business areas in developing response plans; * Manage and develop the team, providing support, activity prioritization, and a “*quality gate*” for deliverables; * Collaborate with diverse internal functions and senior *stakeholders*; * Address complex, cross-functional challenges, proposing and implementing customized approaches and designing high-impact actions for the company; * Ensure timely delivery of outputs at an excellent quality level. **Requirements and Qualifications** ------------------------------ **What does \#TimeCielo expect from you?** * Bachelor’s degree in Engineering (or other exact sciences), Business Administration, or Economics; * Proficiency in multiple tools for handling large-scale data and modeling; * Strong analytical capability applied to developing decision-making models; * Structured thinking to solve problems creatively, grounded in relevant and reliable data; * Excellent teamwork skills and leadership ability, including people development; * Capacity for rapid learning and application of new knowledge, as well as adaptability to new contexts; * Articulate communication and ability to develop high-quality, high-impact presentations. **Additional Information** -------------------------- **Why live infinite possibilities alongside us?** * Medical and Dental Assistance; * Annual Variable Compensation (PPR); * Meal and Food Allowance; * Commuter Bus/Transportation Voucher or Parking; * Hybrid Work Model; * Remote Work Allowance; * Life Insurance; * Home and Auto Insurance; * Family Funeral Assistance; * Private Pension Plan; * Support Channel with Specialists (Nutrition, Psychology, Gynecology, etc.); * Vaccination Campaign; * Access to numerous courses on our Educa platform; * Wellhub; * Healthy Pregnancy Program; * Extended Maternity and Paternity Leave; * Childcare Allowance; * Birthday Day Off; * Flexible Dress Code; * Flexible Working Hours; * Extended Lunch Break (1h30\). **Privacy Notice for Candidates** *By applying to this position, you acknowledge that your personal data will be processed by Cielo solely for recruitment and selection purposes, as described in our Privacy Notice for Candidates, which details the purposes, legal bases, processing methods, and data subject rights.* *The full notice is available at:* *https://www.cielo.com.br/docs/trabalhe\-conosco/Aviso\_de\_Privacidade\_Candidato.pdf*