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Intern (Customer Support/Service)

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: An internship at an infoproducts platform that values autonomy, collaboration, rapid learning, and customer experience focus, all within a light, agile, and non-bureaucratic environment. Key Highlights: 1. A light, agile, and non-bureaucratic environment focused on autonomy and collaboration 2. Opportunities for learning, accelerated development, and growth alongside the company 3. The chance to get hands-on experience, test ideas, and evolve within the digital universe We are an infoproducts platform focused on low-ticket offerings, providing the lowest market fee and a complete infrastructure for digital creators. Here, we believe in a light, agile, and non-bureaucratic environment. We value people who roll up their sleeves, learn quickly, and aren’t afraid to experiment, make mistakes, and evolve. We work with autonomy, collaboration, and a strong focus on delivering the best experience for our customers. We are currently in a growth phase, with a lean team and ambitious goals. This means more room for learning, accelerated development, and real opportunities for growth alongside the company. Key internship responsibilities: \- Respond to customers and digital creators via e\-mail and WhatsApp, ensuring prompt and accurate replies. \- Develop and update standardized customer service scripts. \- Follow the welcome protocol for new creators. \- Monitor and respond to comments on social media. \- Evaluate whether registered digital products comply with the platform's terms of use. \- Assist with administrative tasks related to support and platform operations. Requirements: Currently pursuing an undergraduate degree in Administration, Marketing, Communications, Public Relations, Systems Analysis, or related fields. Strong verbal and written communication skills. Organizational ability. Attention to detail. Proactivity. Must have interest in the digital world and ease with technology. Additional Information: Internship stipend of R$ 1\.400,00 \+ R$ 200,00 internet allowance.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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