**Job Description** Position aimed at professionals at the beginning or in the development stage of their career, with a genuine interest in **learning**, technical growth, and performing both **internal support (bench/lab)** and **external support (customers)**. The scope includes traditional IT services and gradual expansion into **other technologies**, such as **mobile phone repair**, and related services provided by the technical assistance department. **Responsibilities** * Diagnosing and maintaining computers (desktops and laptops) * Formatting, installing, and configuring operating systems and software * Providing basic technical support to users (internal and external) * On-site technical support when required * Organizing and executing service orders * Supporting mobile phone repairs (component replacement, testing, supervised learning) * Continuously learning new technologies offered by the company **Requirements** * Basic knowledge of IT (hardware and software) * A **genuine** willingness to learn and develop technical skills * Strong communication skills and a professional demeanor when interacting with customers * Organization, responsibility, and commitment * Availability for external assignments **Preferred Qualifications** * Prior experience in technical support * Basic knowledge of mobile phone maintenance * Familiarity with networking, printers, or operating systems * Driver’s license (not mandatory, but valued) **Expected Profile** * Proactive * Technically curious * Ethical and professional * Open to training and process standardization * Interest in career growth within the company **Career Development Model** * Ongoing internal training * Gradual expansion of responsibilities * Opportunity to work in new technical areas * Salary progression based on performance and skill development **Employment Type** * On-site * Employment regime to be determined (CLT / internship / experience-based / PJ — according to company strategy) Employment Type: Freelance / PJ Contract Duration: 12 months Compensation: R$1\.518,00 \- R$10\.000,00 per month