External Attendant

Description

Job Summary: We are seeking a communicative and empathetic Attendant to work externally, promoting services and strengthening community ties in a welcoming and respectful manner. Key Highlights: 1. Focus on community interaction and social impact 2. An environment that values respect, collaboration, and mutual support 3. Opportunities for continuous learning and challenging projects **Are you communicative, do you enjoy interacting with people, and do you want to make a difference in the community?** Then this opportunity may be ideal for you! We are part of a team that values respect, collaboration, and mutual support. Here, we believe the best ideas emerge when we work together creatively, empathetically, and purposefully. We are looking for a person to serve as an **Attendant**, carrying out external outreach and guidance activities regarding our services. The main objective of this role is to deliver information in a **welcoming, clear, and respectful** manner to diverse audiences, thereby strengthening the bond between the community and the services we provide. **Responsibilities and Duties** * **External Public Service:** Conduct visits to pre-defined locations (communities, institutions, events, mobile service points, etc.) to guide citizens about our services, providing clear, direct, and courteous information. * **Request Intermediation:** Assist in issuing queue numbers for referrals to units for document issuance (RG, CNH) and other services. * **Institutional Representation and Service Quality:** Represent the organization during external activities, safeguarding institutional image, adhering to conduct protocols, service standards, and established quality criteria. **Requirements and Qualifications** **Profile We Seek:** * A person with excellent communication skills, friendliness, and empathy; * A receptive profile with ease adapting to different contexts; * Strong ability to approach the public and present our services clearly and enthusiastically; * Capacity to remain calm under pressure and handle adverse situations professionally; * Genuine interest in serving the population and contributing to the organization’s social impact. **Desirable:** * Prior experience in customer service, reception, service promotion, or community initiatives; * Ability to work well in teams and willingness to perform external activities. **Additional Information** **Monthly Salary:** R$ 1\.549,27\. **We offer a benefits package including:** **Transportation Benefit** (6% deduction) **Birthday Day Off** – a full day just for you to celebrate however you wish! **Health Insurance Plan** – Co-payment plan; monthly premium for the primary insured covered by the company. **Dental Insurance Plan** – Co-payment plan; monthly premium for the primary insured covered by the company. **Meal/ Food Allowance** – R$ 25,73 per day for your meals. **Wellhub** – take care of your body and mind through gyms and physical activities. **ZenKlub** – emotional health support. **Life Insurance** – because we value your safety and peace of mind. **Pharmacy Discounts** – savings on medications and wellness products. **Work Schedule:** Monday through Friday, from 09:12 to 19:08 (1-hour break). **Work Location:** UAI Praça Sete – Av. Amazonas, 478 – Centro, Belo Horizonte – MG. We are **CiX – Citizen Experience**, a govtech dedicated to transforming access to public services, making citizens’ lives easier through innovative solutions, more technology, and greater efficiency. Our goal is to integrate physical and digital channels, delivering a complete experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment with opportunities for continuous learning and challenging projects, join our team! \#ForPeople