Description: * Bachelor’s degree in Business Management, Administration, Communications, Psychology, or related fields. * Solid experience in Fashion Retail, with hands-on store-floor experience and deep understanding of operational routines, sales, and customer service. * Strong experience in Franchising or Multi-Store Networks. * Experience in Instructional Design and learning methodologies tailored to sales teams. * Proficiency in delivering training, workshops, and conventions, with excellent communication skills and the ability to inspire teams. * Knowledge of LMS and LXP platforms, learning metrics management, and digital training tools. * Analytical and creative profile, capable of connecting strategy, content, and experience to drive engagement and results. * High energy, dynamic attitude, and ability to work closely with store teams—maintaining pace and presence in the field. #LI-EKM #LI-ONSITE * Lead and develop the Training & Development (T&D) team, ensuring focus on results, professional growth, and alignment with the company’s strategic objectives. * Facilitate and deliver in-person and online training for sales teams, leadership, and franchisees—with strong connection to real store-floor conditions. * Coordinate and oversee training initiatives from planning through execution, including measurement of outcomes and business impact. * Supervise the development of training content and materials in collaboration with designers and brand specialists, ensuring alignment with each business’s positioning and language. * Manage relationships with corporate departments, brands, franchisees, and vendors—ensuring quality, consistency, and smooth delivery. * Support the organization and production of corporate and commercial events, such as sales conventions, roadshows, workshops, and immersive sessions. * Monitor usage of LMS/LXP platforms, tracking engagement indicators, learning metrics, and performance reports. * Analyze KPIs and results, linking participation data, evaluations, and impact to corporate goals. * Develop and monitor communication and engagement strategies for training programs—ensuring message coherence and consistency across all channels. 2512060202191907778