In our daily work, we strive to leave a positive mark on the world, solve our customers’ most pressing problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate Brazil’s leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in the operational delivery of microfinance services and as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant** will perform administrative routine tasks for the Unit and provide customer service to participants of the Crediamigo Program, in accordance with the administrative and operational policies, methodologies, and procedures established by CAMED Microcrédito. If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO!** **Responsibilities and Duties** Perform administrative activities in accordance with CAMED Microcrédito’s policies and operational procedures; Provide customer service across all channels (in-person and digital) to Crediamigo Program participants, in line with CAMED Microcrédito’s credit policy, operational procedures, and guidelines; Provide customers with information regarding microfinance products and services, as well as the status of their credit proposals; Support the sale of products and services offered by the Crediamigo Program, in compliance with CAMED Microcrédito’s credit policy, operational procedures, and guidelines; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with CAMED Microcrédito’s credit policy, operational procedures, and guidelines; Register Crediamigo customers’ credit proposal information in the operational system, in line with CAMED Microcrédito’s credit policy, operational procedures, and guidelines; Conduct registration checks for Crediamigo customers to ensure smooth operational processes; Verify required documents for Crediamigo customer registration; Submit credit proposals in the operational system; Monitor the status of credit proposals in the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, where applicable; Store and relocate documents according to the Records Management Plan; Assist in inventorying credit instruments, dossiers, and CAMED Microcrédito’s assets; Assist with HR routines and forward them to the Regional Human Development area; Carry out the Unit’s administrative payment routines; And other duties related to the area. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Willingness to travel between municipalities; Experience in administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary: BRL 1,717.73; Variable compensation, up to BRL 869.33; Bonus (Human Development team advises during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Wellness incentive program via Wellhub; Meal allowance and basic food basket allowance totaling BRL 1,507.24; Childcare/babysitter reimbursement for children up to 5 years and 11 months old — BRL 320.38 (fixed amount per child); Quality of Life Program (implemented through subprograms supporting and caring for employees’ physical, emotional, and social health and well-being). **Working Hours:** 40 hours per week; **Work Schedule:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo Program — Brazil’s LARGEST Productive and Oriented Microcredit Program**, the market leader in its segment. Currently, we have **over 5,000 employees** operating across **more than 1,900 municipalities** in Brazil’s Northeast region and the northern parts of Minas Gerais and Espírito Santo states — making us Brazil’s LARGEST microcredit operator. In our daily work, we strive to leave a positive mark on the world, solve our customers’ most pressing problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate Brazil’s leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in the operational delivery of microfinance services and as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**