**Responsibilities and Duties** **What to expect on a day-to-day basis:** --------------------------------- * . Organize and maintain physical and digital files, ensuring easy access and timely updates of information. * + Enter and update data in internal systems, ensuring data integrity. + Monitor and track administrative processes, such as purchase requests, contracts, and internal documents. + Provide support to internal departments by supplying necessary information and documents for task execution. + Respond to requests from internal and external customers via phone, email, or in person, with courtesy and efficiency. + Assist in preparing reports and spreadsheets, contributing to analysis and decision-making. + Track deadlines and pending administrative tasks, ensuring adherence to schedules. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors, and preferences to meet and exceed their expectations; * Shows ongoing commitment to learning, teaching, and developing—contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible and open to challenging existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business while balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * . Reside in Americana or have easy access to the region; * . Completed high school (technical or undergraduate degree in Administration or related fields is desirable); * + Prior experience in administrative routines; + Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook); + Strong verbal and written communication skills; + Organizational skills and attention to detail. **Preferred Qualifications:** ------------------ * + Undergraduate degree in progress (Administration, Accounting, or related fields); + Proficiency in report and indicator development; + Knowledge of document management; + Familiarity with POWER BI **Additional Information** **Job Details** -------------------- * Functional Classification: AO3 * Directorate: DIR REGIONAL OPERACOES * Department: CONSTRUCAO DE MDU * Hiring Manager: WELLINGTON RODRIGUES DE SOUZA At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best possible experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food allowance; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Discounts and partnerships; * Recognition program for years of service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious workplace. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united in our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and the most stable Wi-Fi network in the country, among many other accolades. We are also Brazil’s 4th most valuable brand (BrandZ). In Brazil, we operate in over 4,800 municipalities and serve more than 83 million customers. We have led portability net gains for over five years, with 1.2 million ported lines in 2022 alone. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial services** (Claro Pay), and much more! We also have an **aerospace presence** (with 5 satellites in orbit operated by Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. Additionally, we foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core value at Claro. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future—combining our services with social investments in projects focused on **education and citizenship.** **So, is it a match? #JoinClaro and help us build the future together!**