Junior Support Analyst

Aki\+ Mobile is seeking a **Level 1 Support Analyst** to provide customer service and operational support for its MVNO operations, ensuring agility, q
- Technical support
- Communication skills
- In-person work

Job Summary: The professional will monitor tracking systems, identify and report failures, and act swiftly and efficiently to resolve issues. Key Highlights: 1. Agile and efficient problem resolution 2. Monitoring of tracking systems 3. Analytical and problem-solving skills * Monitor tracking systems * Identify and report any failures or incidents * Resolve problems in an agile and efficient manner * Prior experience in system monitoring * Knowledge of monitoring software * Analytical and problem-solving skills * Knowledge of computer networks * Flexible availability Employment Type: Full-time, Direct Hire (CLT) Compensation: R$2\.000,00 \- R$2\.300,00 per month Benefits: * Dental assistance * Food basket * Meal voucher * Transportation voucher Selection Question(s): * Do you reside in Mogi das Cruzes, SP?

João Silva
Indeed · HR