**Job Description** We are looking for a **Telecommunications Assistant** to monitor and provide support for the voice control, LTE/5G platform. Provide support in configuring routes, extensions, cities, services, and other logic rules related to voice, LTE/5G services. Prepare detailed traffic analysis reports. If you are a meticulous professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#VemSerBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in meetings and organizational commitments when required; * Use individual and collective safety equipment when necessary; * Perform other related tasks according to area needs and leadership guidance; * Monitor and support voice, data, LTE/5G platforms; * Provide support in configuring routes, extensions, network settings, and other logic rules related to voice services; * Monitor radio frequency planning and coverage studies (via drive\-test and network planning software) for areas served by LTE/5G technologies; * Monitor detailed traffic analysis; * Monitor discrepancies identified in CDR billing reconciliation between operators; * Reconcile and analyze disputes; * Verify debits and/or credits for network usage, following up on appropriate actions; * Maintain contact with support teams from other operators to resolve issues; * Handle fixed-line number portability procedures; * Receive port-in or port-out requests, forward and track the process in the Brazilian Telephony Association's portability system; * Coordinate line activation or deactivation with Brisanet's Customer Support department; * Monitor and support OSS (Operation Support System) and BSS (Business Support System) services, RAN (Radio Access Network), and network CORE. **What we are looking for in this opportunity:** * Completed technical degree in Computer Science; * Knowledge of computer systems and networks; * Programming and networking logic; * Skills in Google Earth and QGIS **Will be considered a plus:** * Pursuing a bachelor's degree in Science and Technology, Information Systems, or related fields. **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Allowance; * PCD Dependent Allowance; * Payroll Deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions.