SENIOR BENEFITS ANALYST

Description

Job Summary: Professional responsible for beneficiary service, access management, and clarification of doubts regarding insured benefits, appointments, and guidance. Key Highlights: 1. High-standard service to SME beneficiaries 2. Management and clarification of insured benefits 3. Guidance on accredited network and procedures A benefits management company is seeking a Senior Benefits Analyst in São Bernardo do Campo. **Responsibilities:** Provide high-standard service to SME client portfolio beneficiaries, clarifying doubts regarding insured benefits. Manage beneficiary and responsible party login credentials for operator portals and internal systems. Schedule appointments and provide guidance related to the use of the health and dental accredited network. Clarify reimbursement processes, co-payments, waiting periods, and contractual plan rules. Perform billing activities and verify billing information related to insured benefits. Register, update, and process beneficiary movements in the company’s systems. Guide beneficiaries and HR departments on the accredited network, coverage, and procedures. Record service interactions, requests, and follow-ups in systems and spreadsheets, ensuring history tracking and traceability of interactions. Position based in São Paulo / SP. Previous experience as Compensation Analyst, Benefits Specialist, Benefits Coordinator, or Compensation Analyst may indicate alignment with some of the responsibilities of this role. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Food Allowance * Meal Voucher * Health Insurance * Dental Insurance * Life Insurance * Birthday Day Off * Gympass **Additional Information:** * Employment Type: Hybrid — Hybrid work model. * Candidates from Santo André, Diadema, São Caetano do Sul, or Mauá are also eligible for this position. * Duration: Full-time * Working Hours: To be determined.