Senior Benefits Analyst

Description

Job Summary: The professional will provide service, management, and clarification regarding insured benefits, billing, and system transactions, guiding beneficiaries and HR. Key Highlights: 1. High-standard service to SME beneficiaries 2. Management and clarification of insured benefits 3. Guidance on the accredited network and coverage A benefits management company is seeking a Senior Benefits Analyst in Caieiras. **Responsibilities:** Provide high-standard service to SME client portfolio beneficiaries, clarifying doubts regarding insured benefits. Manage beneficiary and responsible party access passwords to operator portals and internal systems. Schedule and provide guidance related to the use of the accredited health and dental network. Clarify reimbursement processes, co-payments, waiting periods, and contractual plan rules. Perform billing activities and verify billing information related to insured benefits. Register, update, and process beneficiary transactions in the company’s systems. Guide beneficiaries and HR departments regarding the accredited network, coverage, and procedures. Record service interactions, requests, and follow-ups in systems and spreadsheets, ensuring interaction history and traceability. Position located in São Paulo / SP. Previous experience as Compensation Analyst, Benefits Specialist, Benefits Coordinator, or Compensation Analyst may indicate alignment with some of the responsibilities of this position. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Food Allowance * Meal Voucher * Health Insurance * Dental Insurance * Life Insurance * Birthday Day Off * Gympass **Additional Information:** * Employment Type: Hybrid – Hybrid work model. * Candidates from Franco da Rocha, Francisco Morato, Cajamar, or Mairiporã are also eligible for this position. * Duration: Full-time * Working Hours: To be determined.