Senior Benefits Analyst

Description

Job Summary: Professional to provide high-standard service to beneficiaries, manage access passwords, schedule appointments, clarify questions regarding health plans, and handle billing for insurable benefits. Key Highlights: 1. Beneficiary service and management of insurable benefits 2. Clarification of doubts and guidance on health plans 3. Recording of interactions and traceability of service activities A benefits management company is seeking a Senior Benefits Analyst in Mairiporã. **Responsibilities:** Provide high-standard service to beneficiaries of SME client portfolios, clarifying questions regarding insurable benefits. Manage beneficiary and responsible party login credentials for insurer portals and internal systems. Schedule appointments and provide guidance related to the use of the accredited healthcare and dental networks. Clarify reimbursement processes, co-payments, waiting periods, and contractual plan rules. Perform billing activities and verify billing information related to insurable benefits. Carry out beneficiary registrations, updates, and record changes in the company’s systems. Guide beneficiaries and HR departments regarding the accredited network, coverage, and procedures. Record service interactions, requests, and follow-ups in systems and spreadsheets, ensuring complete history and traceability of all interactions. Position based in São Paulo / SP. Previous experience as Compensation Analyst, Benefits Specialist, Benefits Coordinator, or Compensation Analyst may indicate alignment with some responsibilities of this role. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Food Allowance * Meal Voucher * Medical Plan * Dental Plan * Life Insurance * Birthday Day Off * Gympass **Additional Information:** * Employment Type: Hybrid — Hybrid work modality. * Candidates from Franco da Rocha, Caieiras, Guarulhos, or Francisco Morato are also eligible for this position. * Duration: Full-time * Working Hours: To be determined.