Madero's hamburger makes **a better world!** We are a reference in the food industry nationwide. We operate approximately 280 restaurants—including **Madero Steak House, Madero Container, and Jeronimo**—across roughly 80 Brazilian cities. If you seek professional growth, a dynamic work environment, and the opportunity to join an industry-leading company, this position is for you! **Position: Junior Relationship Analyst** **Work Location:** Campina do Siqueira, Curitiba/PR. **Working Hours:** 2:12 PM to 12:00 AM \- Rotating 5x2 schedule with weekdays off **Responsibilities:** * Customer service across multiple relationship channels (Social Media, Reclame Aqui, Website, and WhatsApp); * Responding to and handling written and/or telephone notifications; * Monitoring restaurant orders and deliveries via control panel; * Spreadsheet management; * Using systems for recordkeeping; * Liaising with restaurant managers, delivery teams, technology department, and finance department; * Monitoring orders and deliveries via control panel. **Requirements:** * Completed or currently pursuing a Bachelor’s degree * Excellent verbal and written communication skills * Proficiency in Excel and Microsoft Office Suite * Prior experience in Customer Service (SAC) is a plus. **We Offer:** * Transportation allowance; * On-site meals; * Meal allowance; * Health insurance; * Dental insurance; * Life insurance; * Wellhub; * Pharmacy network agreement; * Cashback program; * Sector-specific campaigns We strongly encourage applications from People with Disabilities for all our opportunities. Apply now and join this amazing team! Minimum Education Level: Technical Course
João Silva
Indeed · HR
João Silva
Indeed · HR
