**Job Opening: Junior Technician – Printer Maintenance | NEOENERGIA / Ricoh Brasil** **Location:** **R. Ary Antenor de Souza, 321 – Jardim Nova America, Campinas – SP, 13053-024** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM **Job Type:** Temporary position covering vacations. **Job Mission:** We are seeking a committed and proactive **Junior Technician** to perform **multifunction printer maintenance**, ensuring full equipment functionality and customer satisfaction through high-quality, prompt, and effective technical support. * ️ **Key Responsibilities** * Perform **preventive and corrective maintenance** on multifunction printers; * Carry out **installation, uninstallation, and configuration** of local and networked printers; * Diagnose technical faults and propose and implement **accurate solutions**; * Request **parts, maintenance kits, and consumables**, as needed; * Replace toner cartridges, perform equipment **cleaning and technical adjustments**; * Configure printers on networks (**IP addressing, driver installation, and connectivity**); * Update equipment **firmware and software**, when required; * Complete **technical reports** and maintain inventory control of spare parts; * Ensure **excellence in customer service** and adherence to SLA deadlines. **Requirements** * Completed technical education in **Electroelectronics, Microelectronics, Information Technology**, or **Computer Networks**; * Prior experience in **printer maintenance** (inkjet, laser, and thermal); * Knowledge of **driver and network configuration** (USB, Wi-Fi, Ethernet); * Familiarity with **Windows and Linux operating systems**; * Basic understanding of **inventory control** and **technical service ticket management**. **At Ricoh, we believe technology is created by people and for people. Join us, grow with us, and be part of this innovation journey!** Minimum Education Level: Technical Course