Job Summary: We are seeking a Monitoring Analyst to strengthen our team, with a focus on application health, indicator analysis, and the evolution of monitoring solutions. Key Highlights: 1. Focus on monitoring and measuring application health for proactive response. 2. Develop and enhance processes to improve system availability. 3. Support evidence-based decision-making through data analysis. Join us in making a difference! We are looking for a **Monitoring Analyst** to further strengthen our team! If you believe in the power of teamwork, in building a collaborative environment, and in generating positive impact within the community, this opportunity is for you! At Cresol, growth means developing talent, strengthening connections, and creating an environment where every person feels valued. If you’re ready for this challenge and want to be part of something extraordinary, join Cresol and ride the orange wave! Together, we go further! **Responsibilities and Duties** * Monitor and measure application health—from infrastructure to end-user experience—in both production and non-production environments; * Track, analyze, and generate indicators using market-standard tools and practices, aligned with functional and non-functional requirements defined by product, systems, and infrastructure teams; * Configure, maintain, and evolve monitoring and alerting solutions to ensure visibility and proactive incident response; * Develop and enhance processes focused on improving system availability, capacity, and adherence to service-level agreements (SLAs); * Support technical and business teams in data analysis, contributing to evidence-based decision-making. **Requirements and Qualifications** * Bachelor’s degree in Computer Networks, Computer Science, Information Systems, or related fields; * Experience implementing and maintaining monitoring solutions in technology environments. **Required Technical Knowledge:** **Zabbix** * Configuration, editing, and maintenance of the tool; * Creation and management of items, triggers, templates, and alerts; * Basic knowledge of remote Bash script execution, automation, and integrations; * Knowledge of infrastructure—including Docker, networking, Linux, Bash, APIs, and cloud environments; * Organization and standardization of various monitoring and alert automation methods. **Grafana** * Configuration, editing, and maintenance of monitoring dashboards; * Integration and formatting of data from diverse data sources; * Creation and maintenance of dashboards tailored to user and stakeholder needs. **Dynatrace** * Configuration, editing, and maintenance of monitoring on the platform; * Analysis of metrics, logs, and traces to identify bottlenecks and risks; * Support data-driven decision-making based on insights collected by the tool; * Contribution to continuous improvement of observability and user experience. **Additional Information** **Check out our benefits:** #### **For your growth and future** **Length-of-Service Bonus** – We recognize your dedication and journey with us. **Postgraduate Assistance** – We invest in your knowledge with special incentives for your postgraduate studies. **Educational Discounts** – We offer exclusive partnerships with universities for undergraduate, postgraduate, and MBA programs. **Cresol Corporate University** – Exceptional learning opportunities to accelerate your career. #### **To celebrate special moments** **Birthday Day Off** – In your birthday month, in addition to a special gift, you’re entitled to one day off to celebrate however you wish! **Parent Bonus** – The arrival of a child deserves celebration! Here, you receive a special incentive during this unique moment. **Baby Kit** – Cresol’s care begins at birth, with a special gift for your baby. **Wedding Allowance** – Financial support to help you celebrate this new chapter in your life. **Christmas Card** – A gift to make your Christmas dinner even more special alongside those you love. #### **For your well-being and quality of life** **Health and Dental Plans** – Your health comes first! Monthly premiums are fully covered by Cresol. **Physical Activity Incentive** – Access to gyms, yoga, meditation, and more for your well-being. **Workplace Gymnastics** – Stretching and exercises at work, designed for your well-being. **Blood Donation Incentive** – We reinforce cooperation with a financial benefit for blood donors. **Cresol Cares** – Emotional support with free therapy sessions to care for your mental health. #### **For your security and stability** **Life Insurance** – Extra protection for you, including coverage for critical illnesses. **Cresol Longevity** – Building a financial reserve for a more secure future. **Private Pension Plan** – Plan your future with a financial reserve and Cresol’s matching contribution. **Recognition Award** – We value those who make a difference and contribute to our story. **PPR (Profit-Sharing Program)** – We have structured planning, and your effort yields recognition and reward. #### **For you and your family** **Meal and/or Food Voucher** – To make your daily routine more convenient. **Childcare Assistance** – Support for the education and care of your children up to age 7. **School Supplies Assistance** – An incentive for your children’s education up to age 11 years and 11 months. **Transportation Voucher** – We facilitate your commute via public transportation. **Flexible Vacation** – Split your vacation into up to three periods for better personal planning. **Pet Leave** – Adopted a pet? You get two days off to enjoy this new family member. **Extended Maternity Leave** – Beyond the statutory 120 days, choose either an additional 30 full days or 60 half-days. **Extended Paternity Leave** – Dads get 5 extra days beyond the statutory period to enjoy this moment. #### **During difficult times** **Death Benefit** – Monthly financial support for one year to the legal dependents of a deceased employee. **Funeral Assistance** – Support for expenses during difficult times. **Bereavement Leave** – An additional 3 business days beyond statutory provisions for farewells to parents, children, siblings, or spouse. #### **To strengthen our sense of belonging** **Uniform** – Comfort, identity, and pride in wearing our brand. ### **30 years of history, 1 million members, and many opportunities to grow with us!** We were founded in the interior of Paraná in 1995 with a great purpose: **to be and make a difference**. Throughout this journey, we have become one of **Brazil’s leading Credit Cooperatives**, impacting lives through cooperation. Today, we operate in 19 Brazilian states, with over **11,000 employees**, consistently delivering financial solutions with excellence and driving development for members, businesses, and communities. We believe in the power of people—and place them at the center of everything. We act with **lightness, humility, and simplicity**, confident that the strength to fulfill Cresol’s mission with **sustainability** originates in each of our employees. For six consecutive years, we have been recognized by **Great Place to Work (GPTW)** as one of the best companies to work for—reinforcing our commitment to an environment that values people, relationships, and development. **Here, you’ll find:** * > Real opportunities for professional and personal development; * > Training programs and leadership development incentives; * > A collaborative, diverse, and inclusive environment where everyone can be authentic; * > Space to innovate and contribute to projects that make a difference in the world. **Why choose Cresol for your career?** Because we value **relationships, purpose, and development**. Every employee is part of a story that has already transformed thousands of lives—and can transform yours too. **Help us build the future!** Explore our open positions and join this success story!