Description
**Why join \#PosiTime?**
We believe technology exists to empower lives; therefore, every day we build innovative solutions that make people's lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient — more than a team, we are the \#PosiTime.
If you identify with our purpose and seek a place to grow and contribute, we welcome you with open arms!
**Responsibilities and duties**
### **Responsibilities and Duties**
* Analyze hardware and software problems and failures, performing accurate technical diagnostics on equipment.
* Perform corrective and preventive maintenance on notebooks, desktops, and smartphones, ensuring full functionality in accordance with the company's established quality standards.
* Install, update, configure, and uninstall software on equipment.
* Conduct final tests on notebooks, desktops, and smartphones according to procedures defined by engineering, ensuring only products meeting quality criteria are released.
* Record all identified incidents and corrective actions taken in the system, ensuring traceability and information control.
**Requirements and qualifications**
### **Requirements and Qualifications**
* Completed **Technical Education** in *Electronics, Mechatronics or Electrotechnics; Microcomputer Maintenance, Computer Networks, Information Technology, or Computer Maintenance*; OR currently pursuing **Higher Education** in *Information Technology, Software Engineering, Data Science, Computer Networks, or related fields.*
* Prior experience in technical support for hardware and software.
* Valid Brazilian Driver's License Category B
* Willingness to travel
* Residency in Avaré, SP
**Additional information** **Discover some of the benefits offered by \#PosiTime:**
**\*\* We strive to offer the best benefits to \#PosiTime members, which may vary depending on contract type and work location.**
**Quality of Life**
Health and dental insurance plans
Zenklub: wellness platform including psychological support
Gympass
Meal allowance
Childcare assistance and maternity kit
**Career and Education**
Discounts at Universidade Positivo (UP) — for employees and dependents
Saber Mais: Professional Development Portal
Discounts at Colégio Positivo for employees' children
**Finance**
Profit-sharing plan (PPR)
Good Card: benefit accepted at over 130,000 establishments
Life insurance
Payroll-deductible loan
Private pension plan
**Transportation**
Company vehicle + fuel allowance
**Exclusive Discounts**
Parceiro Positivo: website offering discounts on our products
*"Almost all global technology giants were born in a garage. Only one was born in a classroom."* That’s how Positivo Tecnologia was founded in 1989, taking on the challenge of manufacturing computers in Brazil.
We believe TECHNOLOGY EXISTS TO EMPOWER LIVES — this is our essence. We aim to integrate it into everyone’s daily routine, always in its best version: perfectly tailored to each consumer profile’s experience. This is the essence of those born in a classroom who aspire to change worlds — millions of them!
**OUR POSITIVE WAY OF BEING AND DOING TECHNOLOGY**
Our dynamic, versatile team respects differences and is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside exceptional professionals, learn extensively, and put your ideas into practice.
Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo\-tecnologia
BE PART OF OUR STORY! JOIN US AS \#POSITIME!