The law firm **Crespo e Caires Advogados Associados** is seeking highly motivated, dynamic, and committed candidates. **Main responsibilities:** * Conduct detailed and complex diagnostics of software, hardware, and network issues; * Respond to service requests submitted through the ticketing system; * Install, configure, and maintain printers and other peripheral devices; * Collaborate in documenting procedures and organizing the work environment; * Manage and monitor the internet network; * Install, update, and maintain internal systems; * Configure and maintain server-based services; * Provide on-site and remote support to end users; * Perform preventive and corrective maintenance on desktops and laptops. **Basic requirements:** * Proactivity; * Organization; * Strong interpersonal communication skills and ability to work effectively in teams; * Bachelor’s degree in Information Technology or related field. **Key requirements:** * Experience with Windows Server operating systems and Microsoft 365 Admin Suite; * Experience in hardware maintenance for desktops and laptops; * Experience in network and internet management; * Practical experience in **problem identification and resolution**; * Experience with virtualization software. **Salary:** Negotiable. **Benefits:** Meal allowance, transportation allowance, on-site parking, medical insurance, dental insurance, childcare assistance, Gympass, and SESC membership. Employment type: Full-time permanent (CLT)