Job Summary: Technical support professional responsible for managing inventory, resolving IT issues, and performing system and hardware installation and configuration. Key Highlights: 1. Inventory control and documentation 2. System and user support 3. Hardware diagnosis and repair **Glória do Goitá \- Pernambuco \- On-site** **Schedule: 12 x 36 \- Night Shift \- From 7 PM to 7 AM** **Must reside in Glória do Goitá or nearby regions.** **What We Offer:** --------------------- **Salary:** R$ R$ 3\.197,42 (CLT) \+ Night Shift Allowance **Meal Allowance** **Transportation Voucher** or **Fuel Voucher** **Health Insurance at no cost to the employee** \+ **Online Medical App (Mediquo)** **TotalPass** – gyms and wellness **PLR \+ Annual Bonus** **Professional Development Plan** **Responsibilities** --------------- * Manage inventory, documentation, and control spreadsheets. * Perform troubleshooting with extensive experience in resolving IT issues. * Provide support for Windows, email systems, and general users. * Carry out desktop installation, formatting, configuration, and diagnostics (internet, TCP/IP, drivers). * Install, configure, and diagnose printers and their respective drivers. * Conduct hardware diagnostics, repairs, replacements, and procurement. * Produce technical documentation, including activity reports, procedures, manuals, and spreadsheets. **Technical Skills** ------------------------ * Desktop and notebook support. * Basic knowledge of computer networks (DHCP, DNS). * Knowledge of cloud-based antivirus solutions. * Experience with Wi\-Fi networks. **Preferred Qualifications** ---------------- * Knowledge of Office 365\. * Prior experience in corporate technical support.
João Silva
Indeed · HR
João Silva
Indeed · HR
