Job Summary: We are seeking a Field Services Operator to perform installations, repairs, and other service orders, following established procedures while delighting customers. Key Highlights: 1. Attentive professional who delights customers and demonstrates ownership mindset. 2. Performs installations, repairs, and address changes in accordance with established procedures. 3. Works in an environment that values personal and professional development. We are looking for a **Field Services Operator** to execute field “Service Orders” (SOs), including installation, repair, address change, and other services, in compliance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates ownership mindset, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective protective equipment when required; * Drive the company vehicle when necessary; * Perform other duties related to the position, as needed by the department and directed by leadership; * Maintain the company vehicle in compliance with Fleet Department-defined processes, ensuring its proper functioning; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Execute field Service Orders (SOs), including installation, repair, address change, and other services, in compliance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, properly utilize, and secure all resources provided by the company; inspect the work area upon completion of services to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s license category “B” and defensive driving certification. **Preferred qualifications:** * 6 months’ experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media—twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical organizational structure—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Daycare Assistance; * Dependent Assistance for Persons with Disabilities (PCD); * Payroll-deducted Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.