Job Summary: We are seeking an attentive Field Services Operator with a strong sense of ownership to perform installations, repairs, and other field services in accordance with company procedures. Key Highlights: 1. Attentive professional who delights customers 2. Focus on field services and maintenance 3. Environment that values personal and professional development We are looking for a **Field Services Operator** to execute Field Service Orders (FSOs), including installation, repair, address change, and other related services, in compliance with the company’s defined operational procedures. If you are an attentive professional who delights your customers and possess a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective personal protective equipment (PPE) when required; * Operate company vehicles when necessary; * Perform other duties related to the position, as needed by the department and directed by leadership; * Maintain company vehicles in compliance with Fleet Management’s defined processes, ensuring proper functionality; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of PPE, in accordance with current legislation; * Execute FSOs for field services—including installation, repair, address change, and other services—in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, properly use, and secure all resources provided by the company; inspect the work area upon service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Familiarity with networks and computer maintenance; * Knowledge of local geography; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * 6 months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media—twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Daycare Assistance; * Dependent Assistance for Persons with Disabilities (PCD); * Payroll-deductible loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.