Job Summary: We are seeking a Field Services Operator to perform installations, repairs, and other service orders, delighting customers with attention and a sense of ownership. Key Highlights: 1. Work culture that respects and values people 2. Collaborative environment that values personal and professional development 3. Environment where you are the protagonist of your career We are looking for a **Field Services Operator** to execute field "Service Orders" (SOs), including installation, repair, address change, and other services, in accordance with the company's defined operational procedures. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when necessary; * Drive the company vehicle when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Maintain the company vehicle in compliance with processes defined by the Fleet Management department, ensuring its proper functioning; * Carry out workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Execute field service orders, including installation, repair, address change, and other services, in accordance with the company's defined operational procedures; provide referrals for additional or new sales; * Safeguard and assume responsibility for the conservation, maintenance, proper use, and custody of resources provided by the company, and inspect the work area after service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * 6 months of experience in telecommunications; * Availability for travel; * Knowledge of access transmission technologies and media – twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical work environment—i.e., you are the protagonist of your career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * PCD (Person with Disability) dependent allowance; * Payroll-deductible loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across the entire Northeast region, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in the city of Pereiro, in the interior of Ceará. We were founded with the objective of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of the Northeast, delivering **cutting-edge connectivity—from rural areas to state capitals**, actively contributing to digital transformation in Brazil.