**Job Description** We are looking for a **Field Services Operator** to perform field "Service Orders" (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective personal protective equipment (PPE) when required; * Operate company vehicles when necessary; * Carry out additional duties related to the position, as needed by the department and under leadership direction; * Maintain company vehicles in compliance with Fleet Department procedures, ensuring proper functionality; \- Implement workplace safety processes, such as Preliminary Risk Analysis (PRA) and use of PPE, per current legislation; * Perform field service orders, including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; * Provide referrals for additional or new sales; * Safeguard, maintain, properly use, and secure all resources provided by the company; verify the work environment after service completion to ensure organization, cleanliness, and proper disposal of used materials. **What we seek for this opportunity:** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with local geography; * Valid Class B driver’s license and defensive driving certification. **Preferred qualifications:** * Six months’ experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat yet growth-oriented structure—meaning you’re the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health insurance plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent support allowance for persons with disabilities (PCD); * Payroll-deductible loan (available after six months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions.