We are looking for a **Field Services Leader** to develop the team so they can achieve the productivity and quality required to execute field services. Ensure optimal efficiency in field service execution by analyzing work order sizing and daily routes. Maintain a routine quality audit to ensure teams correctly perform their work, avoiding unnecessary material losses. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Monitor and analyze area performance indicators and define short-term actions to improve deliverables; * Analyze and propose improvements to operational routines; * Prepare and present reports, forms, spreadsheets, or documents to leadership as requested; * Actively participate in organizational meetings and commitments when required; * Use personal and collective protective equipment whenever necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Ensure the team has all necessary equipment and resources to carry out activities; * Develop the team so they can achieve the productivity and quality required to execute field services; * Ensure optimal efficiency in field service execution by analyzing work order sizing and daily routes; * Maintain a routine quality audit to ensure teams correctly perform their work, avoiding unnecessary material losses; * Align field service priorities with the company’s client-facing departments; * Ensure compliance with processes defined by the Fleet Management department; * Flag staffing and material procurement needs to activate new teams; * Update information used to calculate team commissions / productivity. **Requirements and Qualifications** * High school diploma; * 2 years of experience in the field, including at least 6 months in a leadership role; * Basic computer skills; * Networks and computer maintenance; * Access transmission technologies and media / Twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * GPS systems; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * Currently pursuing a bachelor’s degree; * Willingness to travel; * Google tools (Sheets, Docs); * Geographic knowledge of the city. **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * Both horizontal and vertical organizational structures—meaning you are the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Ifood vouchers at branches); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent PCD allowance; * Payroll-deductible loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a small town in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.