**Job Description** We are looking for a **Field Service Operator** to perform field "Service Orders" (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Your typical day will include:** * Embodying the organizational identity of the Brisanet Group; * Actively participating in organizational meetings and commitments, as requested; * Using individual and collective personal protective equipment (PPE) when required; * Driving company vehicles when necessary; * Performing additional duties related to the position, according to departmental needs and leadership direction; * Ensuring the vehicle complies with processes defined by the Fleet Management Department, guaranteeing its proper operation; \- Implementing workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of PPE, per current legislation; * Performing field service orders, including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; * Providing referrals for additional or new sales; * Safeguarding, maintaining, properly using, and securing company-provided resources; verifying the work environment after service completion to ensure organization, cleanliness, and proper disposal of used materials. **What we seek for this opportunity:** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Valid “AB” driver’s license and defensive driving certification. **Preferred qualifications (considered advantageous):** * Six months of experience in telecommunications; * Availability for travel; * Knowledge of access transmission technologies and media—twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat and hierarchical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health insurance plan; * Dental insurance plan; * Life insurance; * Childcare allowance; * Dependent support allowance for persons with disabilities (PCD); * Payroll-deductible loans (available after six months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions.