Field Service Analyst

Description

Job Summary: Provide on-site technical support, equipment rollout and relocation, ticket management, and support for systems, networks, and hardware. Key Highlights: 1. On-site technical support with SLA compliance 2. Ticket management and support for operating systems and networks 3. Hardware, software, and telephony support Profile: Field service Scope: Responsibilities and Duties: Provide on-site technical support within the SLA established by the client; Perform equipment and software rollout and relocation, as well as ticket handling and closure using the client's tool, including ticket queue management with SLA compliance; Provide support for operating systems, networks, Microsoft Office 365, and hardware/software troubleshooting; Provide support for fixed and mobile telephony, and conduct asset inventory; Perform crimping and identification of structured network cabling, and initial troubleshooting for network cabling; Technical support for notebooks, desktops, and printers Address: 1 \- Cajamar (SP), Rodovia Anhanguera Km 43.2, Interior-bound direction, Gleba, S/N, Galpao 200, Modules C and D \- Sitio Dos Cristais, Cajamar. Period: 05/04/2026 to 05/06/2026 \- Monday to Friday, 08:00 to 17:00 Payment: R$180.00 per day Work Location: On-site