Description
Job Summary:
Technical support professional with experience in operating systems, computer networks, and hardware/software installation and maintenance.
Key Highlights:
1. Experience with Active Directory and computer networks
2. Focus on problem diagnosis and information security
3. Desktop, notebook, and peripheral maintenance
**Requirements:**
* Knowledge of Operating Systems: Windows, macOS, and basic Linux concepts.
* Experience or knowledge of Active Directory (user, group, and device management).
* Fundamentals of Computer Networks (LAN / WAN).
* Diagnosis of connectivity, Wi\-Fi, VPN, and network infrastructure issues.
* Installation and configuration of corporate software and end-user applications.
* Basic knowledge of information security applied to technical support.
* Preparation, installation, configuration, and maintenance of desktops, notebooks, and peripherals.
**Desirable:**
* Knowledge of Zabbix and Grafana
* Knowledge of automotive industry management platforms: DMS, CRM, sales systems, and after-sales systems.
**Work Schedule:**
Monday to Friday, from 8:00 AM to 6:00 PM (On-site)