Job Summary: Professional responsible for handling and forwarding regulatory requests, supporting analysts, and monitoring healthcare service guarantee protocols. Key Highlights: 1. Experience in accreditation at health insurance operators 2. Experience in customer service at health insurance operators 3. Support in meeting regulatory requirements **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:30 AM to 5:45 PM\. **Level:** Operational **Employment Type:** Permanent – CLT Handle and forward regulatory requests—including Ombudsman, preliminary injunctions, and NIPs—and support analysts in liaising with healthcare providers. Monitor healthcare service guarantee protocols and their respective deadlines; respond to internal department requests via e\-mail; and support compliance with regulatory requirements related to the accredited network. **Requirements:** Currently pursuing a bachelor’s degree, with experience in accreditation at health insurance operators and customer service experience at health insurance operators. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Life insurance, Culture voucher, Meal allowance, Food voucher, Transportation voucher