Responsible for coordinating and supervising all fiscal, corporate, and operational routines of the company, ensuring legal compliance, process accuracy, and support to internal departments. Acts strategically by leading the team, structuring KPIs, and proposing improvements to processes and systems. **Key Responsibilities:** **1. Fiscal and Operational Management** * Coordinate fiscal routines across the Invoice Center, Taxation, Registration, Returns, Corporate, and Paralegal areas. * Ensure compliance with state, municipal, and federal legislation. * Monitor inbound, outbound, and return merchandise operations, ensuring correct tax application (ICMS, ICMS-ST, IPI, PIS/COFINS). * Keep the team updated on tax changes and updates applicable to retail. **2. Invoice Center** * Ensure proper receipt, verification, recording, and validation of invoices. * Supervise discrepancy resolution, adjustments, and communication with suppliers. **3. Taxation and Product Registration** * Coordinate fiscal classification (NCM, CEST, CST), tax rules, and ERP system configurations. * Validate registration of new items, tax revisions, and periodic updates. * Analyze the impact of tax changes on the product portfolio. **4. Returns** * Supervise supplier merchandise return processes, ensuring fiscal and operational compliance. * Identify recurring causes of inconsistencies and propose improvements. **5. Corporate and Paralegal** * Monitor corporate routines for stores and headquarters (permits, licenses, registrations, and renewals). * Ensure timely submission of documentation and compliance with regulatory agency requirements. * Track deadlines and maintain organized, up-to-date records. **6. Team Management and KPIs** * Lead, develop, and evaluate team performance. * Structure and monitor KPIs for managed areas. * Propose process improvements, automation, and standardization. **7. Internal Support and Audits** * Support internal departments (Procurement, Accounting, Finance, Operations, and Controller’s Office) on fiscal matters. * Respond to internal and external audits by providing required documents and explanations. * Participate in defining processes that have fiscal implications for retail operations. Education • Bachelor’s degree in Accounting Sciences or related fields. • Postgraduate degree in Taxation, Fiscal Management, or related areas is desirable. Experience • Solid experience in the retail sector with high-volume operations. • Proven experience in fiscal routines, product taxation, registration, invoicing, and returns. • Experience with licenses, permits, and paralegal processes. • Team leadership experience and role as technical focal point. Technical Knowledge • Advanced knowledge of ICMS, ICMS-ST, IPI, PIS/COFINS, DIFAL. • Proficiency in fiscal classification (NCM/CEST), taxation rules, and system configuration. • Familiarity with retail ERPs, preferably TOTVS, Linx, Sankhya, or similar systems. • Basic understanding of corporate processes (permits, health surveillance, fire department, etc.). Behavioral Skills • Organization and control. • Analytical profile with attention to detail. • Leadership with an advisory orientation. • Ability to prioritize and manage high-volume operations. • Clear communication and ability to interact effectively with internal departments and suppliers. • Proactivity and a continuous improvement mindset. **Education:** * Bachelor’s degree in **Accounting Sciences** or related fields. * **Desirable:** Postgraduate degree in Taxation, Fiscal Management, or related areas. **Experience:** * Solid experience in the **retail sector**, handling high-volume operations. * Proven experience in **fiscal routines**, product taxation, registration, invoicing, and returns. * Experience with **licenses, permits, and paralegal processes**. * Experience in **team leadership** and acting as a technical focal point. **Technical Knowledge:** * **Taxation:** ICMS, ICMS-ST, IPI, PIS/COFINS, DIFAL. * **Fiscal Classification:** NCM/CEST, taxation rules, and system configuration. * **Retail ERP:** Familiarity with TOTVS, Linx, Sankhya, or similar systems. * **Corporate:** Basic understanding of processes related to permits, health surveillance, fire department, etc. **Behavioral Skills:** * Organization, control, and attention to detail. * **Analytical** profile and decision-making ability. * Advisory-oriented leadership with team development capability. * Ability to **prioritize and manage high-volume operations**. * Clear communication and effective relationship management with internal departments and suppliers. * Proactivity and vision for **continuous process improvement**.