Used TP-Link Router C5

Responsible for managing the operations of our digital channel, ensuring the best experience for our customers and maximizing sales. Will be responsible for defining and executing strategies to optimize conversion, coordinating digital marketing campaigns, monitoring performance metrics, and ensuring integration among the company’s sales channels. **Responsibilities and Duties** * E\-commerce Operations Management: Coordinate all activities on the digital platform, ensuring process efficiency and the best customer experience. * Strategic Planning: Develop and implement strategies to increase traffic, conversion, customer retention, and loyalty. * Online Sales Management: Monitor and optimize the sales funnel, ensuring achievement of targets and sustainable growth of the digital channel. * Digital Marketing and Performance: Collaborate with the marketing team to coordinate paid campaigns, SEO, email marketing, and social media initiatives aimed at customer acquisition and retention. * Product and Pricing Management: Ensure correct product categorization, description, pricing, and website updates, guaranteeing competitiveness and appeal. * Omnichannel Integration: Coordinate integration between physical and digital channels, ensuring a unified shopping experience for the customer. * Data Analysis and Reporting: Monitor performance metrics such as conversion rate, average order value, CAC, and ROI, generating insights to optimize operations. * Customer Relationship Management: Supervise customer service (SAC), ensuring effective and resolution-oriented communication. * Logistics and Operations: Collaborate with the logistics team to ensure efficient operations, from order processing to final delivery. * Partnerships and Suppliers: Manage contracts and negotiations with partners, suppliers, and technology platforms to optimize e\-commerce operations. * Continuous Improvement: Identify opportunities for innovation and improvement in customer experience, internal processes, and technologies used. **Requirements and Qualifications** * Bachelor’s degree in Business Administration, Marketing, Advertising and Public Relations, Commercial Management, or related fields. * Prior experience managing e\-commerce operations. * Knowledge of e\-commerce platforms (VTEX, Shopify, Magento, WooCommerce, or similar). * Experience in digital marketing and performance, including SEO, Google Ads, Meta Ads, email marketing, and CRM. * Proficiency with data analysis tools such as Google Analytics, Google Tag Manager, Power BI, and advanced Excel. **Benefits** * Meal Allowance * Transportation Allowance * On\-site Parking * Medical Assistance * Dental Assistance * Totalpass * Life Insurance * Discounts at Educational Institutions for undergraduate, graduate, and extension courses * Maternity Kit * Corporate University \- Roldão Academy: Participation in training programs, with personalized learning paths for each employee **Work Location and Modality** Vila Leopoldina \- SP, Monday to Thursday from 08:00 to 18:00 and Friday from 08:00 to 17:00 100% In\-person Job Type: Full\-time, Permanent CLT Compensation: R$8\.000,00 \- R$10\.000,00 per month Benefits: * Medical Assistance * Dental Assistance * Life Insurance * Meal Allowance * Transportation Allowance Selection Question(s): * What is your salary expectation? (Do not write “negotiable”) * Do you have proven experience in E\-commerce Management within the food retail sector? * Which e\-commerce platforms are you familiar with / have experience using? Work Location: In\-person