Job Summary: A professional responsible for customer service, communication, document management, financial control, and general administrative support for the company. Key Highlights: 1. Customer service and communication with customers, suppliers, and internal staff. 2. Document management, accounts payable, collections, and invoices. 3. Administrative, financial support, and materials control. ### **JOB DESCRIPTION** * Serve external, internal customers, and suppliers using in-person, virtual, or telephone service techniques to provide information about products and services; * Participate in market research, supporting marketing planning, workforce forecasting and respective roles, according to ApoioEcolimp’s needs; * Communicate\-with customers and suppliers by sending electronic messages and providing information based on searches conducted on websites, spreadsheets, and other electronic tools; * Receive and dispatch correspondence and documents, manage accounts payable, manage company collections, issue invoices, prepare and forward documents, make copies; * Respond to requests for various files, registering and controlling them, creating electronic documents using text editing tools, spreadsheets, and financial control software; * Support operational cash revenue and expense control, verifying payment and collection receipts, reporting to ApoioEcolimp’s finance department; * Receive and inspect various materials, assisting in their storage when applicable, in accordance with regulations, procedures, supervisor’s instructions, and safety standards; * Complete and verify documents from all support areas, as well as control spreadsheets; * Draft administrative documents such as memoranda, official letters, circulars, and minutes, following supervisor’s instructions; * Assist in maintaining archives, observing legal retention periods to properly register, classify, and file documents, applying basic archival techniques; * Perform related tasks as assigned by the immediate supervisor, based on individual competencies. ### **ADDITIONAL INFORMATION** **Contract Type:** CLT