Description
Nextcomm is seeking a **Full Stack Developer** with strong experience in automation, system integration, and development using **low-code/no-code tools**, to implement, build, and maintain intelligent solutions focused on communication, customer service, and operational efficiency.
We seek a technically skilled, analytical, and proactive professional capable of combining traditional development with the creation of agile and scalable solutions via **low-code/no-code platforms**, advanced automation, and Artificial Intelligence capabilities.
* Implementation of **CRM, WhatsApp, and Cloud Telephony platforms** for new clients
* Comprehensive platform configuration, including creation, editing, and removal of users, teams, queues, rules, and permissions
* Development and maintenance of **customer service automations**, WhatsApp workflows, and system integrations
* Creation of solutions using **low-code/no-code tools** to accelerate delivery, optimize processes, and structure smarter operations
* Integrations between **CRM, WhatsApp, external APIs**, and automation tools such as **n8n, Webhooks**, and similar
* Creation and implementation of **Artificial Intelligence agents**, including **voice-based AI** and **WhatsApp-based AI for customer service**
* Development of software and automation projects, both internal and for clients
* Resolution of technical issues on platforms, including analysis, diagnosis, and fault correction
* Continuous monitoring of client services to ensure stability, performance, and proper functionality
* Training for clients and teams on the use of implemented platforms and solutions
* Technical support and customer assistance for inquiries, errors, adjustments, and improvements