Description
Job Summary:
Online customer service professional for a men's fashion company, focused on sales and after-sales support, including lead management and merchandise logistics.
Key Highlights:
1. E-commerce operations and online customer service
2. Social media lead management
3. Merchandise sorting and organization
**Men's Fashion Manufacturing Industry**
*28 years in the market, located in the São Gerardo neighborhood near the North Shopping mall on Bezerra de Menezes Avenue. The company specializes in wholesale and is launching its e-commerce operations.*
**E-commerce Customer Service Representative (on-site), CLT employment + performance bonus + on-site lunch + transportation allowance + attendance bonus**
**Shift: Monday to Friday, 7:30 AM to 5:15 PM**
**- Completed high school education**
**- Strong written and verbal communication skills**
**- Experience in online customer service, e-commerce, within commercial and after-sales departments.**
**- Proficiency with systems and websites**
**- Handling leads from Instagram and Facebook**
**- Merchandise sorting and shipping**
**- Organization of garments and assigned department.**
Job Type: Full-time CLT, Freelance / PJ
Contract Duration: 12 months
Compensation: Starting from R$1.700,00 per month
Benefits:
* Company-provided mobile phone
* Free parking
* Meal voucher
* Transportation allowance
Experience:
* Customer Service (Mandatory)
* E-commerce Operations (Preferred)
Work Location: On-site