E-Commerce Attendant

Description

Job Summary: E-Commerce Attendant for a convenience store, responsible for receiving, picking, verifying, packing, and shipping online orders, as well as assisting with customer service and organization. Key Highlights: 1. Handle online order receipt and tracking. 2. Perform item picking, verification, and packaging. 3. Provide support in customer service and inventory organization. E\-Commerce Attendant \#1165 Hiring an E\-Commerce Attendant to work at a convenience store in Aracaju\-SE Schedule: Monday to Sunday, 8:00 AM to 5:00 PM, including break. One weekday day off and alternating Sundays. Compensation: BRL 1\.660,00 \+ Transportation Benefit or cost allowance (BRL 225,00\) \+ On-site meal. Requirements: Mandatory: Completed high school education; Basic computer and online sales application knowledge; Organizational skills, attention to detail, and efficiency; Strong communication skills for interacting with customers via app or phone when necessary; Ability to work collaboratively and under pressure while meeting delivery deadlines; Availability to work rotating shifts, including weekends and holidays, as scheduled. Preferred: Experience in item picking, verification, or restocking. Responsibilities: Receive and track orders placed via the store’s website or app; Accurately pick and verify items requested by customers; Substitute unavailable items per company guidelines and contact customers when applicable; Package goods appropriately to ensure product integrity; Support dispatch processes, including labeling and shipment of orders; Update sales tracking systems and reporting tools when required; Assist customers with inquiries or issues related to e\-commerce; Maintain orderly inventory and order-picking areas; Support other store departments as needed. Minimum Education: High School Diploma (Secondary Education) * Transportation Benefit * On-site meal