Marketplace and E-commerce Assistant

Description

The Marketplace and E-commerce Assistant is responsible for supporting online sales management, product listing, information updates, performance monitoring, and customer support. This professional operates operationally, contributing to the growth and success of the business in the digital environment. **Key Responsibilities:** * List, edit, and optimize listings on Mercado Livre, Shopee, Amazon, and other channels — titles, descriptions, photos, categories, and attributes. * Manage ADS campaigns (Mercado Ads, Shopee Ads, and similar): create, monitor, adjust budgets, and pause campaigns based on performance. * Create and edit product images and banners using AI tools (Claude, ChatGPT, Canva) — formal design training is not required, but strong visual sense and willingness to learn are essential. * Edit pages on ClicStore's own website: update banners, descriptions, collections, and product information. * Identify opportunities for new products to list and new channels or platforms to expand operations. * Track and report advertising performance metrics: impressions, conversion rate, revenue per channel. * Collaborate with the sales team to align inventory, pricing, and promotional campaigns. * Report results weekly to management. **Mandatory Requirements:** * Minimum 6 months of experience operating marketplaces (Mercado Livre, Shopee, or Amazon) — listing and editing listings. * Strong Portuguese writing skills — product descriptions must be clear, accurate, and persuasive. * Proficiency with technology and ability to quickly learn new tools. * Basic spreadsheet proficiency (Excel or Google Sheets). * Attention to detail — errors in listings directly impact sales. * Organizational skills to manage multiple listings and channels simultaneously. **Desirable Requirements:** * Experience with marketplace ADS campaigns (Mercado Ads, Shopee Ads). * Basic knowledge of Canva or other image editing tools. * Prior use of ChatGPT, Claude, or other AI tools in a work context. * Experience editing websites (WordPress, Wix, Shopify, or similar). * Basic product photography or photo editing knowledge. * Familiarity with e\-commerce metrics: CTR, conversion, ROAS.