STORE ASSISTANT - DOM PEDRO

Description

Here, you are welcome in all positions regardless of gender, sexual orientation, race, ethnicity, or disability. **What we expect from you:** **S**atisfaction in Service **U**nited by Fun **P**assion for the Business **E**ssence of Simplicity **R**espect for Tomorrow **Responsibilities and duties** ----------------------------------- * Serve customers by identifying their needs and providing all necessary information about available products and their proper use, applying the sales methodology to achieve excellence and delight customers; * Register customers to expand the company's database and strengthen relationships with registered users; * Process sales payments according to accepted payment methods; * Package and deliver products to customers; * Stay informed about the company’s promotions, events, and cultural contests to relay this information to customers; * Attend all in-person or platform-based training sessions directed by the company; * Operate across omnichannel sales platforms using the company’s current tools and applying customer service scripts through to sale closure; * Monitor sales metrics such as TM, PA, Conversion Rate, NPS, and others; * Actively engage on social media—creating content, monitoring posts, and growing followers; * Maintain store cleanliness, organized and well-stocked sections, and accurate pricing; * Restock products from inventory to sales areas based on restocking reports, ensuring product rotation to drive sales results; **Requirements and qualifications** ------------------------------ * Completed high school education * Availability to work on weekends * Alignment with customer service values * Flexibility to work across various store departments **Additional information** -------------------------- **Benefits:** * Medical assistance; * Dental assistance; * Meal allowance or food allowance; * Transportation voucher; * Bonus for achieving targets; * Birthday day off; * Life insurance; * Wellhub; * Totalpass; * Product discount (10%); **What else will you find here?** * A playful and relaxed environment Minimum Education Level: High School (Secondary Education) Desired Education: High School (Secondary Education)