A recruitment and selection company is seeking an E-commerce Assistant professional in Curitiba (Guabirotuba). Econtrate is a platform that connects service providers with customers seeking solutions. The company specializes in facilitating hiring and optimizing service processes. **Responsibilities:** Provide consultative customer service via WhatsApp and email, clarifying questions regarding products and purchasing processes. Monitor orders and provide post-sale support, promptly handling tracking, exchanges, and returns. Maintain updated product catalogs on the company website and marketplaces, ensuring clear descriptions and images. Support inventory organization and order preparation, guaranteeing packaging aligned with brand standards. Conduct physical verification of returned items, mediate with marketplace platforms, and issue Return Invoices. Maintain direct contact with logistics carriers to track shipments, manage reverse pickups, and resolve logistical issues. Previous experience as an E-commerce Analyst, E-commerce Coordinator, Online Sales Assistant, or E-commerce Specialist may indicate suitability for some of the responsibilities associated with this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 2,500.00 * Meal Allowance * Fuel Allowance * Transportation Allowance **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00.
João Silva
Indeed · HR
João Silva
Indeed · HR
