Description
Job Summary:
We are seeking a professional to serve as the focal point between the client and internal teams, ensuring client satisfaction and retention while proposing strategic improvements.
Key Highlights:
1. Main point of contact between the client and internal teams
2. Strategic engagement with the client to drive growth
3. Management of social media and paid traffic campaigns
We are looking for a responsible, committed professional who works well in a team to meet the agency's clients' needs. Key Responsibilities: \- Serve as the primary point of contact between the client and internal teams; \- Ensure clear briefing, demand tracking, and agile communication across all departments; \- Engage strategically with the client to propose improvements and growth opportunities for accounts; \- Participate in alignment meetings and results presentations; \- Ensure scheduling, task management, and on-time delivery of deliverables; \- Maintain strong client relationships, satisfaction, and retention.
Requirements: Bachelor's degree in Marketing, Advertising and Public Relations, or Digital Marketing courses; Ability to work effectively in a team; Knowledge of social media management and paid traffic campaigns; Organized, communicative profile with strong priority management skills.
Desirable: Experience in customer service, briefing collection, presentations, and end-to-end project management; Prior experience in advertising agencies.
Additional Information: On-site work in Alphaville \- Barueri.