Receptionist I SO

Description

Job Summary: Provide in-person and telephone reception services to patients, companions, and visitors, with an emphasis on humanized reception and organized information management. Key Highlights: 1. Commitment to a welcoming, safe, and equitable environment 2. Focus on humanized reception 3. Part of a team striving to innovate in public health At Inova Saúde, respect and inclusion are integral to our daily care. We value diversity in all its forms and reaffirm our commitment to a welcoming, safe, and equitable environment. We provide support for name and gender marker updates for transgender individuals because we believe every person deserves to be recognized and respected as they are. We believe diversity is one of the pillars of innovation and excellence in care. Therefore, we do not discriminate based on color, ethnicity, nationality, age, gender identity, sexual orientation, disability, or any other individual characteristic. What truly matters to us is having people who are committed, ethical, collaborative, and passionate about their work. At Inova Saúde, every story matters. Every talent adds value. Every contribution strengthens our purpose of caring for people. Join our team! **Responsibilities and Duties** Provide in-person and telephone reception services to patients, companions, and visitors, including registration, guidance, appointment scheduling, and directing individuals to appropriate departments within the institution. Prioritize humanized reception while ensuring accurate information management, document verification, and adherence to institutional workflows, norms, and procedures. **Requirements and Qualifications** * Completed high school education. * Prior experience in customer service is desirable, preferably in a hospital or healthcare setting. **Additional Information** **Benefits That Make a Difference:** * Transportation Allowance * Meal Voucher and On-site Meals * Health Insurance and Life Insurance * Private Pension Plan * Gym access via **Gympass** Inova Saúde is a company specialized in the administration and management of public hospitals through Public-Private Partnerships (PPP), guided by principles of technological innovation and excellence in patient care. The company aims to break a paradigm in Brazilian public health by enabling public hospitals to deliver the same standard of care and quality as private hospitals. We manage all non-clinical hospital services, including front-desk reception, security, nutrition, hospitality, Central Sterile Supply Department (CME) for instrument sterilization, and medical equipment management. Sorocaba II Regional Hospital \- "Adib Domingos Jatene" São José dos Campos Regional Hospital Women's Hospital