Post-Sales Assistant

Description

Job Summary: We are looking for an agile and attentive Post-Sales Assistant to join Neo Crédito, performing video audits, identifying fraud, and contributing to the continuous improvement of sales audit processes. Key Highlights: 1. Contribute to the quality and security of loan operations. 2. Conduct video audits and identify indications of fraud. 3. Contribute to the continuous improvement of Sales Audit processes. We are seeking someone to work as a **Post\-Sales Assistant**, directly contributing to the quality and security of Neo Crédito's loan operations. If you are agile, detail-oriented, and enjoy investigating to ensure full compliance, we want to meet you! **Your day-to-day responsibilities will include:** * Performing video audits on proposals, ensuring compliance with internal policies and Neo Crédito standards; * Identifying indications of fraud; * Contributing to the continuous improvement of Sales Audit processes by suggesting adjustments and best practices to mitigate operational and legal risks. **What we expect from you:** * Currently pursuing a bachelor's degree (preferred); * Strong communication skills and ability to assess various customer service approaches; * Prior experience in auditing or quality assurance is a plus; * Agility and attention to detail. **What you’ll find here:** * Self-service machine; * Caju Benefits with full flexibility to use as you wish (meals, mobility, culture, health, or education); * Wellhub: gyms, meditation apps, nutrition, and wellness services; * Psychological and nutritional support via Conexa Saúde; * Uniodonto dental plan; * Pharmacy discount program; * Workplace gymnastics with active breaks; * Internal events, celebrations, and recognition initiatives; * Career development plan; * Partnerships with educational institutions; * Rentbrella: shared umbrellas on rainy days. **Job Details** **Location:** Barreiros – São José/SC **Work Mode:** On-site **Employment Type:** Full-time CLT **Shift Options:** * **Monday to Thursday:** 9:00 AM–7:00 PM \| **Friday:** 10:00 AM–7:00 PM \| 1-hour break; * **Monday to Thursday:** 10:00 AM–8:00 PM \| **Friday:** 11:00 AM–8:00 PM \| 1-hour break. **Salary:** R$ 2\.220,70 **Meal Allowance (Caju):** R$ 1\.000,00 (symbolic deduction of R$ 1.00\) **Mobility Allowance:** R$ 220.00 or transportation voucher (symbolic deduction of R$ 1.00\) **Attendance Bonus:** R$ 200.00\.