Retail Maintenance Analyst I

Description

Want to work for the beauty company preferred by Brazilians? At Grupo Boticário, every product developed and every story told touches people's hearts and skin. If, like us, you believe that where there is love, there is beauty—and if you want to transform this industry with autonomy, entrepreneurship, and in an environment that fosters innovation—this is the right place for you! * ***We are committed to building an increasingly diverse and inclusive workplace. We value Diversity and are dedicated to promoting inclusion and equity across our teams.*** **Responsibilities and Duties** * Manage and execute maintenance and HVAC service requests for owned retail stores (PDVs); * Direct and manage service requests with third-party vendors; * Update and monitor daily the *status* of service requests on platforms; * Maintain a complete and well-organized database; * Submit executed service requests to billing; * Ensure clear and effective communication with *stakeholders*. **Requirements and Qualifications** * Bachelor’s degree in Engineering (*Electrical Engineering or Civil Engineering*) or Architecture; * Experience in retail maintenance; * Experience with Google Tools or Microsoft Office Suite; * Knowledge of data analysis and continuous improvement (*a plus*); * Organized, dynamic, proactive, and collaborative profile. **Additional Information** **OUR BENEFITS** We’ve already mentioned that Grupo Boticário is the **best** and **largest** beauty ecosystem, right? And when it comes to Benefits, we care deeply about our people—which is why we offer a benefits package**\*** designed to support a more balanced and fulfilling life: * Your **Health** is our priority . Medical and dental plans . Medication allowance . Health allowance for family members . Free psychotherapy sessions . Telemedicine and second medical opinions . Free flu vaccination . Health care programs * Supporting your **Nutrition** . Meal allowance or access to local restaurants (depending on work model) . Food allowance . Year-end food allowance * **Ensuring Well-being and Quality of Life in All Aspects of Life** . Gym and fitness studio membership plan . Home office allowance (for hybrid and remote work models) . Pet health insurance . Birthday day off . Up to 40% discount on our products . Employee association (with partnerships and agreements, multi-brand store, Total Pass gyms, courses, and much more!) . Travel and accommodation program * For your **Family**, our most precious asset . Childcare allowance . Infant nutrition credit . Babysitter allowance . School supplies allowance . Legal, psychological, and social counseling . Support for atypical parents . Extended parental leave (180 days for mothers, 120 days for fathers) * **Mobility** for your in-person commute . Transportation allowance and parking (for hybrid and in-person work models) * **Financial Security** for protection and peace of mind . Life insurance . Bereavement support for parents . Private pension plan . Payroll-deductible loans * *Benefits packages are configured according to eligibility rules.* From a small compounding pharmacy to the world’s largest cosmetics franchise. We are a Group with 15 brands present in over 40 countries, operating more than 4,000 physical stores, leading Brazil’s beauty e-commerce market, and employing over 19,000 direct collaborators. We own a full beauty ecosystem—from manufacturing to point of sale, from logistics to retail, from laboratories to consumers’ hearts—and our innovations are literally at your fingertips. We believe the most beautiful future is the one we build together; therefore, by 2030, we have ambitious commitments focused on positive impact across human, environmental, and production dimensions. We were ranked **"Employer Branding Awards 2025"** by Glassdoor—the top company to work for in Brazil’s retail sector! This recognition is based on voluntary, anonymous reviews from our current and former employees about what it’s like to work here. We reinvent beauty through technology, innovation, diversity, and sustainability—with O Boticário, Eudora, Quem Disse, Berenice?, Vult, O.U.i, Dr. JONES, TRUSS, and the marketplace Beleza na Web—as well as licensed products including Australian Gold, Bio Oil, and Pampers’ skincare line. Come create beauty with us!