DELICATESSEN SUPERVISOR

Description

Job Summary: The professional will be fully responsible for managing the Deli and Sausage departments, with emphasis on organization, customer service, team leadership, and product quality assurance. Key Highlights: 1. Leadership and team management in the Deli and Sausage departments 2. Focus on customer experience and high-quality service 3. Comprehensive organization and supervision of the perishables department #### **About the position:** * Receiving, inspection, restocking, organization, leadership, and customer service are the primary responsibilities of this role. * In the Deli and Sausage departments, we aim to deliver the best possible customer experience by facilitating product location. * We seek dedicated professionals who, through strong teamwork, can deliver high-quality products to customers. * If you wish to join this team, we welcome your application! #### **Main responsibilities:** * Organize the Deli and Sausage departments for store opening and closing; * Inspect conditions of counters, gondolas, and additional display areas, verifying temperature, sanitation, and maintenance; * Monitor and/or verify stock shortages at counters, islands, gondolas, and additional display areas; * Supervise and guide the team on price tag changes, restocking of non-refrigerated, refrigerated, and frozen products, as well as sliced product preparation; * Supervise and guide product organization according to the display layout; * Place purchase orders and monitor cold-chain and dairy products, as well as return or exchange processes; * Oversee goods unloading, inspection, and quality verification; * Identify and monitor reports generated for promotions; * Monitor all departmental processes to ensure routine compliance; * Manage personnel; * Conduct inventory audits to assess performance results; * Lead weekly team meetings to align processes and improvements within the department; * Guide the team on personal hygiene procedures, ensuring proper use of uniforms and PPE; * Serve customers according to the company's required service standards; * Comply with operational procedures required for this position. #### **Mandatory requirements:** * Completed High School education. * Minimum 1 year of experience in the dairy and perishables sector. #### **Desirable qualifications (advantages):** * Organization; * Attendance and punctuality; * Leadership ability; * Team spirit; * Initiative. #### **Benefits:** * Meal/food allowance; * Health insurance; * Telemedicine; * Telepsychology; * Dental plan; * Nutritionist coaching; * Sports coaching; * Attendance program; * Life insurance; * Funeral assistance; * Benefits club; * Pharmacy discounts. #### **Work schedule and working hours:** * Rotating shift: 6 days on / 1 day off (shift starts at 07:20 AM) * Flexible availability.