




Job Summary: This role involves administrative support in an automotive workshop, focusing on document control, customer service, scheduling, and system data entry. Key Highlights: 1. Customer service for internal and external clients 2. Workshop document flow control 3. Appointment scheduling and administrative support **Responsibilities:** ● Complete forms and control the flow of documents issued by the workshop; ● Register vehicles in the system; ● Serve customers (internal and external); ● Monitor MBBras and MBCV customer satisfaction survey portals; ● Schedule appointments according to workshop and service consultant availability; ● Record third-party invoices in the DMS and forward documents to the appropriate department; ● Assist service consultants in sending documents requested by customers; ● Manage internal Service Orders, performing triage and forwarding them to the After-Sales Manager for authorization; **Requirements:** Intermediate Microsoft Office skills; High school diploma; Experience in public-facing customer service. **WORK SCHEDULE: Monday to Friday, from 8:00 AM to 12:00 PM.** **BENEFITS:** ● Life insurance; ● Transportation allowance; ● Medical assistance (after probation period); ● Dental assistance (after probation period); ● Birthday day off (1 unpaid leave day during the birth month); ● AEMFLO agreement (discounts on undergraduate courses, early childhood education, language courses, vaccines, aesthetics, and clinical laboratories); ● Discounts on teleconsultations with psychologists and nutritionists; ● Gym discounts; ● Discounts on residential and automotive insurance; ● Annual influenza vaccination campaign; ● On-site cafeteria. Employment Type: Part-Time Compensation: R$1.275,00 per month Expected Weekly Hours: 4 hours per week Benefits: * Medical assistance * Dental assistance * Education assistance * Agreements and commercial discounts * Free parking * Life insurance * Transportation allowance Work Location: On-site


