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Job Summary: Vindi's SRE team is seeking a professional to develop solutions that enhance system reliability, with a focus on observability, stability, performance, and infrastructure. Key Highlights: 1. Technical implementation for resilience and scalability 2. Emphasis on automation of manual and repetitive tasks 3. Promote SRE culture and support technical evolution At Vindi, we are more than a financial services company; we are a powerhouse of integrated solutions. With comprehensive features, our platforms offer intelligent tools for **one-time** or **recurring payments**, and the opportunity to enter the ***embedded finance*** market by building **customized credit solutions** for both financial and non-financial enterprises. Our **years of history** carry numerous achievements, journeys, and trajectories that, over time, have merged to become a true powerhouse in the financial market. We are driven by passion for what we do, tirelessly working to optimize processes and promote **excellence in financial services**, always guided by our values of collaboration, commitment to results, positive attitude, ethics and transparency, creativity and innovation, diversity and inclusion. At Vindi, **every employee is a fundamental part of our success.** With a diverse and inclusive team, we value the unique contribution of each individual, fostering an environment of collaboration, autonomy, and mutual respect. Here, we work united toward a common purpose: **to be the benchmark for financial services in Brazil.** **Join us and be part of this transformation journey.** If you are passionate about challenges, come make a difference at Vindi and help us build the future of financial services in Brazil. **LEARN ABOUT THIS OPPORTUNITY** The SRE team is responsible for developing solutions that enhance the reliability of Vindi’s systems. Among daily tasks, we highlight improvements in observability, stability, performance, and infrastructure of applications. For this opportunity, we seek individuals who will collaborate to make the SRE team high-performing—serving as a reference for other team members and building alliances that contribute to strategy and internal improvements. **Responsibilities and Duties** **Your Day-to-Day Will Include:** * Reliability Excellence: Implement technical operations initiatives, ensuring resilience and scalability are applied to every delivery and solution developed. * Platform Support (Self-Service): Maintain and evolve abstractions and automations that simplify infrastructure deployment and management, ensuring the technology team achieves agility with security. * Automation Focus: Proactively identify manual and repetitive operational tasks, developing scripts and tools to automate them and optimize Ops team time. * Continuous Process Improvement: Analyze existing operational workflows and propose technical improvements that increase predictability, security, and production environment stability. * Incident Autonomy: Take ownership in resolving critical incidents, performing complex troubleshooting and actively contributing to root cause documentation (Post-Mortems). * Change Execution and Architecture: Execute changes in production environments and review technical proposals, ensuring compliance with security standards, cost optimization (FinOps), and corporate governance. * SRE Culture Dissemination: Support the technical growth of less experienced team members and collaborate on knowledge sharing regarding modern infrastructure and distributed systems. **Requirements and Qualifications** **To Excel in This Role, You’ll Need:** * Container Expertise: Manage and optimize Amazon ECS and EKS clusters, ensuring application health and orchestrator efficiency, with solid experience in Amazon ECS—including service configuration, task definitions, auto-scaling, and load balancer integration. * Database Administration: Practical experience with MySQL and PostgreSQL (RDS/Aurora), focusing on performance tuning, query troubleshooting, and high availability. * Observability with New Relic: Proficiency with the platform, including APM and dashboards. Experience using NRQL to create intelligent alerts and manage SLOs/SLIs. * Infrastructure Security: Direct involvement in vulnerability remediation (CVEs), container image hardening, and security patch application. * Infrastructure as Code (IaC): Proficiency with Terraform and Ansible for AWS environment automation. * CI/CD Experience: Operation of automation pipelines, preferably using GitLab CI/CD. * AWS Expertise: Advanced knowledge of core AWS services and FinOps strategies (cost optimization). **Bonus Points If You Also Have:** * Experience with payment gateways, acquiring services, or fintechs. * Advanced Linux operating system administration. * Scripting language proficiency for automation (**Python, Go, or Bash**). **Additional Information** **What We Offer:** Health insurance; Dental insurance; Meal allowance or food allowance; Childcare assistance; Transportation allowance; Profit-sharing program (PPR); Birthday day off; Life insurance; Wellhub; Férias&Co (travel benefit); 6-month maternity leave and 20-day paternity leave; Flexible working hours; \#Secuida — our Quality of Life Program; Partnerships with various establishments and institutions in education, healthcare, leisure, entertainment, and more. **Where We Are:** Avenida Alcides Lajes Magalhaes 54, Bairro Jardim Acapulco \| 17\.525\-181 **Important Note:** This and all open positions at LWSA are open to everyone, regardless of gender, ethnicity, sexual orientation, disability, or socioeconomic status. We emphasize that our positions are open to people with disabilities (PwDs). Did you know LWSA is a digital solutions ecosystem composed of multiple companies? Indeed—and all share a single objective: **transform businesses to grow and thrive through technology**. Our team is recognized for its **passion, creativity, persistence, and collaboration**. Just like the professionals building their careers here, each of our brands has its own identity, yet all share the drive to evolve and consistently deliver the best. **LWSA has a place that could be perfect for you!** Here, you can build your career in an environment of **autonomy, respect, and diversity**, within a company committed to developing its professionals to continue innovating and creating tomorrow’s solutions. So, ready to join this ecosystem and discover all the possibilities we offer for your career? Feeling a strong match with our profile and sharing your resume here is the first step to joining our team!
