Description
Job Summary:
We are seeking a communicative, analytical, and investigative Systems Analyst to support and implement laboratory applications, with a focus on Azure cloud and statistical control.
Key Highlights:
1. Support and implementation of laboratory applications (LIMS)
2. Key role in translating business needs into technical solutions
3. Configuration and maintenance of Microsoft Azure cloud services
**Position Summary**
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We are seeking a highly communicative, analytical, and investigative **Systems Analyst** to join our IT team.
This professional will be responsible for **supporting and implementing laboratory applications**, as well as working with **statistical control tools, integrations, and cloud services (Azure)**. They will play a key role in leading discovery sessions with business areas, performing end-to-end problem analysis, and translating business needs into viable technical solutions.
**Desired Education**
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* Bachelor's degree in **Information Systems, Computer Science, Engineering**, or related fields
* **Microsoft Azure** certifications or equivalent experience (preferred)
* Prior experience in **laboratory, quality, or manufacturing** environments (preferred)
**Key Responsibilities**
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* Lead **discovery and requirements gathering sessions** with business areas
* Understand processes and user needs, and translate them into technical solutions
* Conduct **technical and functional root cause investigations and analyses**
* Serve as the focal point between **business, end users, and IT**
* Implement, configure, and support:
+ Laboratory applications (**LIMS**)
+ Integration and software automation solutions
+ **CQ/QA** tools
+ Data review platforms
* Support **statistical and analytical quality control tools**, including data monitoring and dashboards
* Configure and maintain cloud services on **Microsoft Azure**, including:
+ App Services
+ Storage
+ SQL
+ API Management (**APIM**)
* Understand server architectures and perform application-level configurations
* Document processes, requirements, and technical decisions clearly and systematically
* Collaborate with **global IT teams** and external vendors on system integrations and improvements
* Participate in **User Acceptance Testing (UAT)**, validations, and training
**Skills and Competencies**
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### **Technical Skills**
* Experience with **laboratory applications** and **CQ/QA** systems
* Knowledge of **statistics** or **Statistical Process Control (SPC)**
* Experience with **Microsoft Azure** (App Services, Storage, APIM, SQL)
* Solid understanding of **APIs, integrations, and data flows**
* Familiarity with **server environments** and fundamental networking concepts
* Knowledge of **SQL** (queries, troubleshooting, and data modeling/structure)
### **Behavioral Skills**
* Excellent verbal and written communication
* Analytical, investigative, and problem-solving orientation
* Ability to translate technical concepts into business language
* Proficiency in facilitating **workshops, interviews, and requirements-gathering sessions**
* Strong organizational skills and ability to manage multiple concurrent demands