Job Summary: This role involves supporting clients (SMEs) across Latin America with advertising and promotion on social media, offering effective solutions, technical assistance, and clarifying doubts through multi-channel support. Key Highlights: 1. Customer support for SMEs in Latin America. 2. Promoting effective solutions and alternatives for the client's business. 3. Multichannel assistance in Spanish or English. **Responsibilities and Functions:** Supporting SME clients across Latin America who run ads or have the potential to promote posts on this social network. Proposing effective solutions and alternatives for the client's business, assisting with technical issues, and clarifying doubts. Multichannel support (voice), and, if necessary, chat and email in Spanish or English. **Salary:** R$2\.500,00 \+ motivational campaigns with incentives and awards. **Work Shift:** 6x1 – 6h20 of work/day \- **Days Off:** Alternating days during the week. **Work Modality:** On-site **Location:** Lapa \- SP **Profile:** Experience in customer service and enthusiasm for social media **Language:** Advanced/fluent English and Spanish **At TP, well-cared-for people build extraordinary results!** We are a market reference when it comes to benefits — and it’s no coincidence. Here, we value quality of life, development, and security for our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * **Language Program**: available to all employees. * **Internal Promotions**: we encourage growth from within! * **JUMP Career Plan**: in just 3 months, you can take the next step. * **Educational Agreement**: discounts of up to 50% to support your development. **Financial Benefits** * **Differentiated PLR** – we recognize and reward your performance. * **Meal Voucher, Food Voucher, and Fuel Voucher.** * **Bullla Card**: salary advance and payroll-based credit. * **Life Insurance and Funeral Assistance**: peace of mind for you and your family. **Health and Quality of Life** * **TotalPass**: quality of life and access to a gym network. * **Health Plan with dependents** – we care for those you love. * **Daycare Assistance**: up to the child’s first 60 months, to support mothers and fathers. * **Quality of Life Program**: physical, mental, social, and financial well-being. * **Inclusive Workplace**: open to People with Disabilities. Please note that our selection process consists of multiple independent phases. Throughout the process, you may be invited to participate in new activities as your evaluation progresses. Please remember that participation in all phases does not guarantee approval for the position. Your performance will be assessed by the recruiter only after the entire evaluation cycle is completed. Thank you for your interest in joining TP, and best of luck! \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ **Have you ever thought about being part of the best team among telemarketing companies?!** **Have you ever thought about being able to represent a BIG social media platform???!** **This job is for you!!** **\#VemSerTP** Responsibilities and Attributions: Support our customers (marketplace) through chat, voice calls and e\-mails and help them to improve their businesses by promoting their ads or offering guidance in this process. You may have to interact with customers in Spanish or English. **Salary:** R$2\.140,17 \+ variable remuneration and motivational campaigns with incentives and awards. **Workplace:** Work on\-site at Campus Lapa \- SP **Work Schedule:** 6 days of work/week \- 6h20 of work/day (6x1\). 1 Day/week (It may be any day of the week) **Profile:** Experience in customer service and who likes social networks. Advanced/Fluent English and Spanish **At TP, well\-cared\-for people build extraordinary results!** We are a reference on the market when it comes to benefits, and it’s not by accident. Here, we value the life's quality, development and safety to our employees. Discover some of the compensations that make TP an excellent place to work: **Professional Development** Language Program: available to all employees. Internal Promotions: we encourage growth from within! JUMP Career Plan: in just 3 months, you can take the next step. Educational Agreement: discounts up to 50% to support your development. **Financial Benefits** Distinguish Profit Sharing (PLR) – we recognize and reward your performance. Meal Voucher, Food Voucher, and Fuel Voucher. Bullla Card: salary advance and payroll loan. Life Insurance and Funeral Assistance: peace of mind for you and your love ones. **Health and Quality of Life's Quality** TotalPass: access to a well\-known gym chain. Health Plan with dependents – we take care of those you love. Daycare Assistance: Kids up to 60 months, to support mothers and fathers. Quality of Life Program: physical, mental, social, and financial well\-being. All our vacancies are diverse and extend to People with Disabilities. We inform you that our selection process consists of different steps and all of then are qualifying round. Throughout the process, you may be called to participate in new activities as you advance through the screening. It is important to remember that attending all phases does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after the entire evaluation cycle is completed. We appreciate your interest in being part of TP and wish you good luck!
João Silva
Indeed · HR
João Silva
Indeed · HR
