#### **Akross is a Tech Boutique that develops and monetizes solutions for various companies across four distinct business areas:** * **Service Mgmt Platform:** A subscription management platform (OTT and VAS) that integrates and manages the full lifecycle of customers’ value-added services. Connects service partners with BSS and OSS systems. * **WiFi Solutions:** WiFi solutions that securely and effectively monetize networks through authentication solutions, captive portals, B2C and SME "community" WiFi networks. * **Tech Digital Services:** A team of specialists focused on digital transformation, addressing clients’ essential integration and UX needs. App, Web, and Backend development and operations, plus Salesforce partnership. * **Data Ads:** A data management and advertising platform that targets proprietary channels to monetize and accelerate business growth. Solutions leveraging apps and portals. **Responsibilities and Duties** **What awaits you on a day-to-day basis?** --------------------------------- * A collaborative and participatory environment; * Proposing new features and process improvements for the company; * Delivering projects to operations teams in line with company-defined requirements. **Requirements and Qualifications** **To join our team, the following are essential:** ------------------------------------------------ **Knowledge of:** * Functional and technical aspects of the Salesforce/Vlocity platform, with focus on Communications industry solutions; * Service Cloud or Sales Cloud; * OmniScript; * DataRaptor; * Integration Procedure; * FlexCards; * Calculation Matrix; * Calculation Procedure; * Strong communication skills within the team. **Experience with:** * Multidisciplinary teams; * Teams organized in agile squads; * Trailhead — self-directed learning. **Nice-to-have skills:** * Knowledge of LWC and Apex; * Certifications — OmniStudio Developer, OmniStudio Consultant, Salesforce Platform Developer I and II, Administrator; * Experience with chat systems; * Technical English. **Additional Information** #### **So, are you interested? There’s more!** At **Akross**, we offer a **relaxed work environment**, **significant learning opportunities**, **fun with responsibility**, the chance to work with **cutting-edge technology**, and **career development opportunities**. We **value diversity** and strive to foster an **inclusive and welcoming environment** for everyone. #### **What benefits do we offer?** * **Hybrid Work:** Enjoy the freedom to work from home or the office, ensuring flexibility and comfort in your work environment. * **Home Office Allowance:** Receive financial support to help cover electricity and/or internet expenses; * **Comprehensive Health Care:** Access comprehensive medical and dental insurance plans provided by **Bradesco Seguros**, ensuring peace of mind and care for you and your family. * **Flexible Benefit:** Enjoy a flexible Swile benefits card giving you control over your monthly allowance of R$1,000 for **meal and food vouchers.** * **Live Better and Healthier:** Access **Wellhub (formerly Gympass)**, a platform offering a network of partners for fitness and wellness activities, helping you maintain an active and healthy lifestyle. * **Balanced Mind, Better Life:** Use the **Vittude** platform to take care of your mental health, with accessible online psychological counseling; * **Continuous Professional Growth:** We encourage your development by offering **incentives for courses, certifications, and participation in relevant events**, helping you achieve your career goals. * **Family Balance:** Enjoy an **extended paternity leave** of 20 days, **maternity leave** of 180 days, and **childcare/babysitter allowance**, reflecting our commitment to supporting you at every life stage. * **Celebrate Your Special Day:** Take **a paid day off on your birthday** to celebrate and recharge. * **Sesc Partnership:** Exclusive benefits for you and your family, including access to **health, culture, leisure, sports, and much more**. Make the most of everything Sesc offers for your well-being! * **Refer a Friend Program:** Receive a voucher when you refer someone to join our team; * **Financial Recognition:** Additionally, we offer an annual performance bonus (**PLR**) as recognition for your dedication and contribution, in accordance with internal company policies. **If you love innovation and continuously seek knowledge, we’re a perfect match!** We are a **Tech Boutique** that builds productive, intelligent, and interconnected environments focused on business monetization. We amplify business growth and monetization opportunities by optimizing results and delivering exceptional customer experiences. Our Profit Place is the **LATAM leader among SDP platforms and Digital Service Management solutions**; We deliver **Wi-Fi solutions capable of connecting everyone, everywhere**; We drive **relevance** through our Data and Advertising platform; And finally, our Tech Solutions division aims to always go further—through **active listening and customer-centric focus**, developing **custom-built projects** that transform, rethink, and evolve businesses. All this is possible thanks to our team of specialists—capable of guiding next steps, envisioning new scenarios, and turning ideas into reality—located across multiple Brazilian states and internationally. #### **We are market leaders** Our Profit Place is the LATAM leader among SDP and Digital Service Management platforms. #### **We operate in an agile and intuitive manner** We combine precision in execution with readiness to collaborate, bringing our objectives to life through a systemic vision that expands brand value perception and creates more meaningful experiences. #### **We value growth** Akross is a place rich in possibilities and development opportunities, offering a dynamic and healthy environment with autonomy to create and question. How about building this extraordinary story with us? :) **#joinakross**