Senior Customer Success

Description

Job Summary: We are seeking a proactive Customer Success professional to manage customer success, provide system support and training, with a focus on solutions and continuous improvement. Key Highlights: 1. Proven experience in Customer Success and customer support 2. Ability to organize and prioritize requests 3. Proactivity and solution-oriented thinking Description: Apply quickly via email: Requirements and Qualifications: Requirements: * Completed or ongoing undergraduate degree in Business Administration, Marketing, Communications, or related fields; * Proven experience in Customer Success (Customer Success), customer support, and system training; * Ability to organize and prioritize requests; * Strong communication skills to express ideas clearly and professionally; * Proactivity and ability to think of applicable solutions; * Ability to receive feedback and continuously improve; * Availability to work onsite four days per week in São Paulo; * Experience with CRM (Customer Relationship Management, e.g., HubSpot) is desirable; * Basic programming knowledge is a plus. Benefits: Gympass, Mental Health Support, Caju Benefits Card Work Schedule: Monday to Friday. Knowledge: Education: Bachelor's Degree — Business Administration, Communications, Marketing — No preference Technical Skills: CRM, HubSpot 2601060202521694387