Senior Customer Success

Description

Job Summary: We are seeking a professional to work in Customer Success, providing customer support and system training, with a focus on proactivity and continuous improvement. Key Highlights: 1. Proven experience in Customer Success 2. Strong communication skills and proactivity 3. Ability to organize and prioritize tasks Description: Apply quickly via email: Requirements and Qualifications: Requirements: * Completed or currently pursuing a Bachelor's degree in Administration, Marketing, Communications, or related fields; * Proven experience in Customer Success (Customer Success), customer support, and system training; * Ability to organize and prioritize tasks; * Strong communication skills to express ideas clearly and professionally; * Proactivity and ability to develop practical solutions; * Ability to receive feedback and continuously improve; * Availability to work onsite four days per week in São Paulo; * Experience with CRM (Customer Relationship Management, e.g., HubSpot) is desirable; * Basic programming knowledge is a plus. Benefits: Gympass, Mental Health Support, Caju Benefits Card Work Schedule: Monday to Friday. Knowledge: Education: Bachelor's Degree — Administration, Communications, Marketing — No preference Technical Skills: CRM, HubSpot 2512160202201694387